Consumers looking for assistance with debts or debt collectors? Click here: http://www.askdoctordebt.com/
What is the ACA International Blueprint?
How is the collection industry working to improve communications with consumers?
Follow this link: Blueprint Summary

“The objectives and purposes of this Association shall be to further and promote the general welfare of the collection profession in the State of Oregon; to prescribe ethics and to encourage proper conduct among its members and to gather and disseminate educational material relative to the collection profession which may be valuable to members of this Association.”
ORCA BYLAWS ARTICLE II